At NCTech, we’re com­mit­ted to pro­tect­ing and respect­ing your pri­va­cy.

This Pol­i­cy explains when and why we col­lect per­son­al infor­ma­tion about peo­ple who vis­it our web­site, how we use it, the con­di­tions under which we may dis­close it to oth­ers and how we keep it secure.

We may change this Pol­i­cy from time to time so please check this page occa­sion­al­ly to ensure that you’re hap­py with any changes. By using our web­site, you’re agree­ing to be bound by this Pol­i­cy.

Any ques­tions regard­ing this Pol­i­cy and our pri­va­cy prac­tices should be sent by email to [email protected] or by writ­ing to NCTech Ltd,
1 Bor­oughloch Square, Edin­burgh, EH8 9NJ, Unit­ed King­dom.

Who are we?
NCTech design and man­u­fac­ture lead­ing 360 degree real­i­ty imag­ing sys­tems that stream­line the work­flow of image doc­u­men­ta­tion and can be used repeat­ed­ly,
accu­rate­ly and con­sis­tent­ly by any­one any­where. NCTech is a reg­is­tered com­pa­ny (No. SC389309). The reg­is­tered address is 1 Bor­oughloch Square, Edin­burgh, EH8 9NJ, Unit­ed King­dom.

How do we col­lect infor­ma­tion from you?
We obtain infor­ma­tion about you when you use our web­site, for exam­ple, when you con­tact us about prod­ucts and ser­vices, to make a pur­chase or if you reg­is­ter to receive one of our email newslet­ters.

What type of infor­ma­tion is col­lect­ed from you?
The per­son­al infor­ma­tion we col­lect might include your name, address, email address, IP address, and infor­ma­tion regard­ing what pages are accessed and when. If you make a pur­chase online, your card infor­ma­tion is not held by us, it is col­lect­ed by our third par­ty pay­ment proces­sors, who spe­cialise in the secure online cap­ture and pro­cess­ing of credit/debit card trans­ac­tions, as explained below.

How is your infor­ma­tion used?
We may use your infor­ma­tion to:

  • process a pur­chase that you have made;
  • car­ry out our oblig­a­tions aris­ing from any con­tracts entered into by you and us;
  • deal­ing with entries into a com­pe­ti­tion;
  • seek your views or com­ments on the ser­vices we pro­vide;
  • noti­fy you of changes to our ser­vices;
  • send you com­mu­ni­ca­tions which you have request­ed and that may be of inter­est to you. These may include infor­ma­tion about prod­ucts, events, news,
    pro­mo­tions and ser­vices;
  • process a job appli­ca­tion.

We review our reten­tion peri­ods for per­son­al infor­ma­tion on a reg­u­lar basis. We will hold your per­son­al infor­ma­tion on our sys­tems for as long as is nec­es­sary for the rel­e­vant activ­i­ty.

Who has access to your infor­ma­tion?
We will not sell or rent your infor­ma­tion to third par­ties.

We will not share your infor­ma­tion with third par­ties for mar­ket­ing pur­pos­es.

Third Par­ty Ser­vice Providers work­ing on our behalf

We may pass your infor­ma­tion to our third par­ty ser­vice providers, agents sub­con­trac­tors and oth­er asso­ci­at­ed organ­i­sa­tions for the pur­pos­es of com­plet­ing tasks and pro­vid­ing ser­vices to you on our behalf (for exam­ple to process pur­chas­es and send you mail­ings). How­ev­er, when we use third par­ty ser­vice providers, we dis­close only the per­son­al infor­ma­tion that is nec­es­sary to deliv­er the ser­vice and we have a con­tract in place that requires them to keep your infor­ma­tion secure and not to use it for their own direct mar­ket­ing pur­pos­es. Please be reas­sured that we will not release your infor­ma­tion to third par­ties beyond the NCTech net­work for them to use for their own direct mar­ket­ing pur­pos­es, unless you have request­ed us to do so, or we are required to do so by law, for exam­ple, by a court order or for the pur­pos­es of pre­ven­tion of fraud or oth­er crime.

When you are using our secure online shop pages, your pur­chase is processed by a third par­ty pay­ment proces­sor, who spe­cialis­es in the secure online cap­ture and pro­cess­ing of credit/debit card trans­ac­tions. If you have any ques­tions regard­ing secure trans­ac­tions, please con­tact us.

We may trans­fer your per­son­al infor­ma­tion to a third par­ty as part of a sale of some or all of our busi­ness and assets to any third par­ty or as part of any busi­ness restruc­tur­ing or reor­gan­i­sa­tion, or if we’re under a duty to dis­close or share your per­son­al data in order to com­ply with any legal oblig­a­tion or to enforce or apply our terms of use or to pro­tect the rights, prop­er­ty or safe­ty of our sup­port­ers and cus­tomers. How­ev­er, we will take steps with the aim of ensur­ing that your pri­va­cy rights con­tin­ue to be pro­tect­ed.

Your choic­es
You have a choice about whether or not you wish to receive infor­ma­tion from us. If you do not want to receive direct mar­ket­ing com­mu­ni­ca­tions from us about our work and our excit­ing prod­ucts and ser­vices, then you can unsub­scribe at any­time via the link in the foot­er of every e-news we send.

We will not con­tact you for mar­ket­ing pur­pos­es by email, phone or text mes­sage unless you have giv­en your pri­or con­sent. We will not con­tact you for
mar­ket­ing pur­pos­es by post if you have indi­cat­ed that you do not wish to be con­tact­ed. You can change your mar­ket­ing pref­er­ences at any time by con­tact­ing us by email: [email protected].

How you can access and update your infor­ma­tion
The accu­ra­cy of your infor­ma­tion is impor­tant to us. We’re work­ing on ways to make it eas­i­er for you to review and cor­rect the infor­ma­tion that we hold about you. In the mean­time, if you change email address, or any of the oth­er infor­ma­tion we hold is inac­cu­rate or out of date, please email us at: [email protected], or write to us at: NCTech Ltd, 1 Bor­oughloch Square, Edin­burgh, EH8 9NJ, Unit­ed King­dom.

You have the right to ask for a copy of the infor­ma­tion NCTech hold about you (we may charge £10 ex VAT for infor­ma­tion requests) to cov­er our
costs in pro­vid­ing you with details of the infor­ma­tion we hold about you.

Secu­ri­ty pre­cau­tions in place to pro­tect the loss, mis­use or alter­ation of your infor­ma­tion
When you give us per­son­al infor­ma­tion, we take steps to ensure that it’s treat­ed secure­ly. Any sen­si­tive infor­ma­tion (such as cred­it or deb­it card details) is encrypt­ed and pro­tect­ed with 128 Bit encryp­tion SSL. When you are on a secure page, a lock icon will appear on the bot­tom of web browsers such as Microsoft Inter­net Explor­er.

Non-sen­si­tive details (your email address etc.) are trans­mit­ted nor­mal­ly over the Inter­net, and this can nev­er be guar­an­teed to be 100% secure. As a result, while we strive to pro­tect your per­son­al infor­ma­tion, we can­not guar­an­tee the secu­ri­ty of any infor­ma­tion you trans­mit to us, and you do so at your own risk. Once we receive your infor­ma­tion, we make our best effort to ensure its secu­ri­ty on our sys­tems. Where we have giv­en (or where you have cho­sen) a pass­word which enables you to access cer­tain parts of our web­sites, you are respon­si­ble for keep­ing this pass­word con­fi­den­tial. We ask you not to share your pass­word with any­one.

Pro­fil­ing
We may analyse your per­son­al infor­ma­tion to cre­ate a pro­file of your inter­ests and pref­er­ences so that we can con­tact you with infor­ma­tion rel­e­vant to you. We may make use of addi­tion­al infor­ma­tion about you when it is avail­able from exter­nal sources to help us do this effec­tive­ly. We may also use your per­son­al infor­ma­tion to detect and reduce fraud and cred­it risk.

Use of ‘cook­ies’
Like many oth­er web­sites, the NCTech web­site uses cook­ies. ‘Cook­ies’ are small pieces of infor­ma­tion sent by an organ­i­sa­tion to your com­put­er and stored on your hard dri­ve to allow that web­site to recog­nise you when you vis­it. They col­lect sta­tis­ti­cal data about your brows­ing actions and pat­terns and do not
iden­ti­fy you as an indi­vid­ual. For exam­ple, we use cook­ies to store your coun­try pref­er­ence. This helps us to improve our web­site and deliv­er a bet­ter more per­son­alised ser­vice.

It is pos­si­ble to switch off cook­ies by set­ting your brows­er pref­er­ences. Turn­ing cook­ies off may result in a loss of func­tion­al­i­ty when using our web­site.

Links to oth­er web­sites
Our web­site may con­tain links to oth­er web­sites run by oth­er organ­i­sa­tions. This pri­va­cy pol­i­cy applies only to our web­site‚ so we encour­age you to read the pri­va­cy state­ments on the oth­er web­sites you vis­it. We can­not be respon­si­ble for the pri­va­cy poli­cies and prac­tices of oth­er sites even if you access them using links from our web­site.

In addi­tion, if you linked to our web­site from a third par­ty site, we can­not be respon­si­ble for the pri­va­cy poli­cies and prac­tices of the own­ers and oper­a­tors of that third par­ty site and rec­om­mend that you check the pol­i­cy of that third par­ty site.

16 or Under
We are con­cerned to pro­tect the pri­va­cy of chil­dren aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s per­mis­sion before­hand when­ev­er you pro­vide us with per­son­al infor­ma­tion.

Trans­fer­ring your infor­ma­tion out­side of Europe
As part of the ser­vices offered to you through this web­site, the infor­ma­tion which you pro­vide to us may be trans­ferred to coun­tries out­side the Euro­pean Union (“EU”). By way of exam­ple, this may hap­pen if any of our servers are from time to time locat­ed in a coun­try out­side of the EU. These coun­tries may not have sim­i­lar
data pro­tec­tion laws to the UK. By sub­mit­ting your per­son­al data, you’re agree­ing to this trans­fer, stor­ing or pro­cess­ing. If we trans­fer your infor­ma­tion out­side of the EU in this way, we will take steps to ensure that appro­pri­ate secu­ri­ty mea­sures are tak­en with the aim of ensur­ing that your pri­va­cy rights con­tin­ue to be pro­tect­ed as out­lined in this Pol­i­cy.

If you use our ser­vices while you are out­side the EU, your infor­ma­tion may be trans­ferred out­side the EU in order to pro­vide you with those ser­vices.

Review of this Pol­i­cy
We keep this Pol­i­cy under reg­u­lar review. This Pol­i­cy was last updat­ed in Feb­ru­ary 2018.