We are NCTech, a company registered with Companies House in Scotland under number SC389309 whose principal place of business is at Quartermile One, Floor 6, 15 Lauriston Place, Edinburgh, EH3 9EN, United Kingdom. We provide the website at www.nctechimaging.com (the “Website”) and web services at VR.World (the “Services”).
We want you to obtain personalised experiences anytime, anywhere, on any device. To provide the best possible service requires us to collect personal information from you. However, we want to put you in control of that personal information. We want you to be aware at all times where and how your personal information is being used. This is of paramount importance to us.
So, let’s describe what this Policy tells you. It explains:
- what information we may collect about you;
- what we may do with the information we collect about you;
- whether we share your information with anyone else;
- the types of cookies we use and how you can reject these cookies;
- where we store your information;
- how we keep your information secure; and
- your rights in relation to your information.
At NCTech we take your privacy seriously. We operate on the principle that your personal information belongs to you and only you can decide who you want to share it with and why. This is fundamental to the way we work and we’re committed to providing a secure environment for you to store your personal information and share it with others when you want to.
WHEN DOES THIS POLICY APPLY?
HERE IS THE INFORMATION WE MAY COLLECT ABOUT YOU
1. Information we collect about you and your device
When you use our Website and/or our Services, we may use technology such as that provided by Google Analytics to collect information about your visit to our Website and/or use of our Services. You can find more information about Google Analytics here. In essence, Google Analytics enables us to analyse how you and others interact with our Website and/or Services. The information we collect may include:
- your IP address;
- the type of browser you use (e.g. are you using the Chrome or Safari browser?);
- the number of sessions per browser on each device;
- the type of device (eg Samsung) and operating system (eg Android) you are using;
- referrer information;
- time zone;
- user preferences; and
- which pages you visited.
THIS IS WHAT WE DO WITH THE INFORMATION WE COLLECT ABOUT YOU
We use the information collected from your cookies to:
- ensure that content from our Website and Services is presented in the most effective manner for you and for your device to achieve the most user-friendly navigation experience;
- defend our servers against malicious attacks.
OUR USE OF AGGREGATED AND ANONYMISED INFORMATION
We may share anonymised usage data which does not identify you specifically with third parties. We may combine your data with those of other users of our Website/Services and share this information in aggregated and anonymised form with third parties to help us improve the design and delivery of our software tools, increasing the effectiveness for all users.
THIS IS WHO WE SHARE YOUR INFORMATION WITH
We will only share your information with other organisations where we have your permission to do so in accordance with this Policy or where we believe it is necessary for a legitimate reason connected with the Website and/or our Services.
We work with analytics providers and we may receive information about you from them. Below is a non-exhaustive list of third parties we work with. We may work with third parties not listed below or stop working with the third parties listed below.
- Name of third party: Google Analytics
- Why we work with them: To monitor Website performance & user experience
In addition, we may disclose your personal information to third parties:
- if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request;
- to protect the rights, property or safety of our Website, Services and our users.
Cookies are small pieces of data that are stored on your computer, mobile phone or other device. Pixels are small blocks of code on web pages that do things like allow another server to measure viewing of a Web page and are often used in connection with cookies. HTML5 Local Storage is a small database located inside your browser which web pages can use to store data to speed up their processing. We may use all three technologies from time to time, to help improve your browsing experience.
We have outlined below the individual cookies we use and why we use them:
|Cookie Name||Expiry Period||Purpose||Additional information|
|vrworld-id||2 years||Provides the OAUTH user id for initial user login||Provided by NCTech, strictly necessary, does not share user data|
|vrworld-dashboard||1 year||Keeps user authenticated – i.e. single sign on||Provided by NCTech, does not share user data|
|vrworld-pulsar||1 year||Keeps user authenticated – i.e. single sign on||Provided by NCTech, does not share user data|
|vrworld-pulsar-admin||1 year||Keeps user authenticated – i.e. single sign on||Provided by NCTech, does not share user data|
|vrworld-places||1 year||Keeps user authenticated – i.e. single sign on||Provided by NCTech, does not share user data|
|vrworld-profile||1 year||Keeps user authenticated – i.e. single sign on||Provided by NCTech, does not share user data|
|_ga||2 years||Distinguish unique users by assigning a randomly generated number as a client identifier||Provided by Google Universal Analytics, does not share user data|
|_gid||24 hours||Store and update unique values for each page visited||Provided by Google Universal Analytics, does not share user data|
|__stripe_mid||1 year||Remembering users during checkout – card payments||Provided by Stripe, strictly necessary, does not share user data|
|__stripe_sid||24 hours||Processing of card payments without storing any credit card information on our server||Provided by Stripe, strictly necessary, does not share user data|
|XSRF-TOKEN||Session||Protects against cross-site request forgery attacks for authenticated users||Provided by NCTech, does not share user data|
|GCLB||Session||External HTTP(S) load balancer||Provided by Goodle Cloud, does not share user data|
|NID||6 Months||Contains a unique ID Google uses to remember your preferences and other information (language, results per page, etc)||Provided by Google, does not share user data|
THIS IS WHERE WE STORE YOUR INFORMATION
The information that we collect from you may be processed outside the European Economic Area (EEA), but we have ensured that there is an adequate level of protection for such information.
KEEPING INFORMATION SECURE
All collected information from Analytics is anonymised and held on Google’s servers. You cannot be identified with the information gathered through these cookies.
HERE ARE YOUR RIGHTS
We think it is important that you are able to control your personal information.
The law gives you the right to request a copy of the personal information we hold about you. We first require you to prove your identity with 2 pieces of approved identification. We will supply, correct or delete personal information about you on our files. In addition, you may request rectification or erasure of personal information as well as the restriction of processing of your personal information. We will comply with your requests in accordance with the applicable law.
If you wish to complain about the processing of your personal information then please contact us first, but if we do not satisfactorily deal with your complaint, you may contact the Information Commissioner.
If you want to stop using the Website or our Services, you may do so. If you do, you may also want to remove any cookies that we have placed on any device used to access the Website.
THIRD PARTY PROPERTIES ACCESSED FROM THE WEBSITE EG OTHER WEBSITES
Our Website and Services may contain links to and from the online properties of third parties. If you follow a link to any of these online properties, please note that these online properties have their own privacy policies which will govern the use of any personal information that they process. Please check these policies carefully before you click on any links and/or submit any personal information to these online properties.
CHANGE OF CONTROL
If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the Website and/or Services. The new owner will be obliged to comply with this Policy.
CHANGES TO OUR POLICY
Any changes we may make to this Policy will be posted on this page. The last changes were made on 9/01/20
CONTACTING US IS EASY AND WE WANT TO HEAR FROM YOU